Reflecting on a SUMMER of Inclusion at Disability Action Yorkshire
As the days grow shorter and the end of summer approaches, it's a great time to reflect on what we've learned about creating truly inclusive spaces. This season, Disability Action Yorkshire's SUMMER campaign focused on helping businesses consider the small, impactful changes that make a big difference for disabled people.
It's never too late to adopt these principles and build a more accessible environment, not just for a season, but all year round.
We encourage everyone to think S.U.M.M.E.R.
S: Signs
Clear, concise signage is the first step. Ensuring your signs are easy to read and positioned at an appropriate height is essential for everyone, including wheelchair users, to navigate your space confidently. It's a simple change that makes a huge impact on accessibility.
U: Unity
An inclusive mindset requires a unified approach. By training your staff to embrace diversity and comfortably assist disabled people, you can create a welcoming atmosphere that goes beyond physical accessibility. Unity in your team's approach ensures a consistently positive experience for every customer.
M & M: Mobility & Mindfulness
These two Ms work hand-in-hand. Mobility is about ensuring smooth pathways and thoughtful layouts, so disabled people can move around comfortably. Remember to keep walkways clear and consider how your space can be navigated without barriers. Mindfulness is about patience and understanding. Be mindful that processes may take longer, and provide ample time for stress-free transactions. Empathy and respect are key to a positive interaction.
E: Expand & R: Review
The final two points are about continuous improvement. Expand your understanding by embracing diversity in all its forms. While we often think of mobility, it’s important to broaden your awareness of invisible disabilities, which can be sensitive to things like noise or erratic lighting. Finally, it’s crucial to Review your accessibility standards. Don’t just think about ramps and step-free access; consider whether your environment is truly inclusive for people with conditions like autism or partial blindness. It's time to review your standards and ensure you're doing everything you can.
The end of summer doesn't mean the end of inclusion. By putting these principles into practice, we can create welcoming and accessible spaces for everyone, all year long.
For additional guidance on enhancing accessibility and to discuss tailored advice for your organisation, please connect with Nigel Thompson at Nigel.Thompson@da-y.org.uk.
Established in 1937, Disability Action Yorkshire (DAY) is a charity and social enterprise providing services which create opportunities for disabled people to live the lifestyle of their choosing. For further information, please visit www.disabilityactionyorkshire.org.uk.