Harrogate District Chamber of Commerce News

HARROGATE COMMUNITY SUPPORT ORGANISATION

16 Apr 2020 by Karen Weaver

UPDATE ON LOCAL COMMUNITY SUPPORT DURING THE COVID 19 OUTBREAK

Chamber member Harrogate & Ripon Centres for Voluntary Service has been chosen by North Yorkshire County Council (NYCC) to be a point of contact for those who are alone and isolated by the pandemic and who have no other local support available in the Harrogate area

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This builds on their experience as a long established and trusted charity active in supporting charities, volunteers and vulnerable and older people across the Harrogate District

The key message is for people to turn to trusted family, friends and neighbours or local community groups people are connected with for assistance. However where this is not available, through the Harrogate Easier Living Project (HELP) HARCVS Is working with local voluntary sector groups and trusted volunteers to arrange:

Phone befriending – they can give people a regular call to offer a listening ear and a chat.

Errand service for shopping and essential items – if people need help with getting supplies, collecting a prescription etc. they will ask a trusted and vetted volunteer to get them. They can also put people in touch with local suppliers who may be able to deliver to the door.

Information & signposting - if they can’t help, they will signpost people on to someone who can.

If you are aware of anyone who needs support with self-isolation please let them know that help is at hand via their friendly team on 01423 813096 Mon – Fri 9 – 4 (answerphone).

Please note:  this takes an answerphone message initially as the HELP team is working from home in line with government requirements. Callers should be ready to provide a clear message about their needs and full contact details including a telephone number. This phone is being checked very regularly Monday to Friday 9.00 a.m. to 4.00 p.m. and someone will ring back as soon as possible within these hours. Outside these hours the number to call is 01609 780780 (the NYCC customer service centre).

Harrogate Round Table has worked with Harrogate Borough Council, North Yorkshire County Council, HARCVS and trusted local charities to provide a helpful guide to local support in and around Harrogate to assist those people who are self isolating at home.

This service is being provided as part of a network of 6 Community Support Organisations (CSO’s) set up across the District by NYCC in Pateley Bridge, Ripon, Masham, Knaresborough and Boroughbridge. The aim is to be a trusted point of contact, connecting into the local support available in communities via churches and so on. The CSO’s want to ensure that everyone stays as safe and well as possible at all times, be they a volunteer or a member of the public.

Here are the details of the other CSO’s:

Volunteering 

 If you're over 18 years of age, healthy and not at high risk  (see NHS guidelines ) you can sign up to become a Here To Help Volunteer and help others in Harrogate or Ripon, with tasks such as urgent food shopping for the most vulnerable and providing back-up to local charities delivering vital services, as necessary.

Or you can contact your nearest CSO to become involved and go through their checking process to get set up.

Food and other essential deliveries

We are also working with various local partners to maintain up-to-date lists of businesses offering food and other essential delivery services. Follow this link for details and please let us know if you want your business to be added via help@harcvs.org.uk
 

Staying safe during the outbreak

HARCVS is also sharing regular info about how to help and stay safe during the outbreak. The outpouring of efforts to help has been heart-warming but it is really important to ensure that people don’t cause more harm than good and we’ve got lots of helpful info here:

        https://www.harcvs.org.uk/news/looking-out-our-neighbours-and-staying-safe

 

Stay safe and stay well everyone.