The new appointments include three Sales Account Managers - reinforcing Synergy’s commitment to provide an excellent leasing experience to every customer. A Data Analyst and Digital Marketing Executive underpin the company’s investment in cutting edge technology which includes an all-new interactive website and cloud based customer relationship management system.
Further significant team developments include the recruitment of a full-time compliance officer – an appointment which is regarded exceptional in the automotive leasing sector and reinforces Synergy’s commitment to performance management, staff training and continuous professional development.
The business plan will see further additional appointments in 2018, and Synergy’s commitment to developing and retaining its top team is reflected by investment in over 200 hours of staff training annually.
Additional highlights this year include Feefo, the world’s most trusted ratings and reviews platform, awarding the business a 5 Star rating for exceptional customer experience for the fourth consecutive year. Synergy has also achieved a world class Net Promoter Score of 94 based on customers’ willingness to recommend the business to others.
Synergy MD, Paul Parkinson, said: “Our vision to deliver an excellent leasing experience to every client continues to power year-on-year growth, profitability and recognition – resulting in repeat business, recommendations and referrals. 2018 is proving to be our most successful year to date and investing in the best people to help drive our growth vision remains a top priority.”