Harrogate District Chamber of Commerce News


23 Mar 2018 by Matt Harrison Marketing and Communications

Rail ticket holders can travel for free on premium services

There’s light at the end of the tunnel today for Harrogate’s rail passengers – as the town’s leading bus operator reveals plans to offer free travel to train ticket holders during industrial action on the railways.

Local trains will be disrupted badly on Monday 26 and Thursday 29 March as a dispute over the role of guards affects Northern rail services.

No local rail services will run beyond early evening – but enterprising bus firm The Harrogate Bus Company is offering a solution on its premium bus route into Leeds city centre. On both the affected dates, it will welcome anyone with a valid rail ticket between Harrogate and Leeds to travel on its buses between the same places free of charge.

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The free travel offer applies on the 36, which runs every 10 minutes between Harrogate and Leeds.

Holders of any rail ticket between Harrogate and Leeds – including singles, returns and season tickets – can simply show their train ticket to the bus driver, take a seat and enjoy the journey – while enjoying all the comforts provided on the buses, including fast and free Wi-Fi, USB at-seat power points and comfortable coach seating.

Transdev CEO Alex Hornby said: “We know just how stressful it can be when trains are affected on strike days, and we feel we should do our bit to help commuters make it to work without worrying about how they’re going to get there.

“We go to great efforts to ensure we provide a pleasant and comfortable environment on buses people want to be seen on, and we are sure that rail users will be impressed with what they experience on the 36.”

The 36: Riding Redefined premium bus service between Harrogate and Leeds was relaunched in 2016 with an all new fleet of high specification twin deck vehicles … and as the competing rail service has been affected by continued strike disruption, the bus has been increased to run every 10 minutes – offering three times more departures per hour than the train.

A £750,000 investment in stylish new buses has increased the frequency of the service while providing all the features which have made it such a success, including luxury leather seating on the upper deck in a bespoke designed layout, combining the personal space of a car journey with the relaxing ambience of a premium coach.

Customers on the lower deck enjoy quilted leather seating and a chill-out area, with a workspace for the rear seats, creating a mobile office environment for commuters.

A monthly season ticket by train between Harrogate and Leeds currently £156 – while a monthly ‘Gold’ season ticket by bus, valid not just on the 36: Riding Redefined service but also on all Transdev buses across a huge area of Yorkshire and the North West, from Manchester all the way to the Yorkshire Coast, costs just £105 – a saving of £51 every single month.

Full timetables for both the 36: Riding Redefined service, plus instant access to best value fare deals and real-time live departure times from all stops on both routes are available via the Transdev Go app, available to download free from the Apple app store and Google Play.

There’s also a dedicated website with information on the 36: Riding Redefined service – visit http://www.the36.co.uk