Harrogate District Chamber of Commerce News


24 Jan 2018 by Matt Harrison

Cheerful Cityzap express bus driver saluted at Transdev awards

He was named among the nation’s finest thanks to the smiling welcome he gives every customer on Yorkshire’s booming Cityzap express bus service – and now Dale French has been named Driver of the Year by his own colleagues across the North.

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York-based Dale, who drives the popular Cityzap express bus service between York and Leeds, received the accolade from his employers Transdev at its Amazing Awards, presented on Thursday 18 January 2018 in Bradford.

Staff from six Transdev bus companies across the North of England, including Coastliner, voted for their favourites to make the shortlist for the annual awards.

Dale joined other winners and finalists from Transdev’s six depots in Yorkshire and Lancashire – in York, Malton, Harrogate, Keighley, Burnley and Blackburn – at last night’s presentation in Bradford, co-hosted by comedian, broadcaster Paul Sinha (aka ‘The Sinnerman’ from ITV’s hit game show ‘The Chase’), and BBC TV and radio presenter Dianne Oxberry.

Other Yorkshire winners at the glittering awards evening included Malton-based Coastliner bus driver Jon Peckitt, whose quick thinking in helping to move a broken-down car from the A64 in the middle of the night earned him a ‘Hero of the Year’ prize.

It’s the latest success for Dale, who was shortlisted in 2017 as Top National Bus Driver of the Year at the 22nd UK Bus Awards, the industry’s premier competition which showcases the best of British transport talent from hundreds of bus and coach operators up and down the country.

Alex Hornby, CEO of Transdev in Yorkshire and Lancashire said: “Dale’s dedication to providing the highest standard of customer care for our passengers has once again shone through and earned him the support of his colleagues in winning this award.

“Amazing people like Dale are at the very heart of what makes a successful business, and whether they drive our customers safely to their destination, make sure every bus is safe and reliable, or provide the best support behind the scenes, our fantastic people make our company the success it is.

“The high standards set by everyone on the shortlist for this year’s Amazing Awards made choosing our winners a challenging, yet enjoyable, task.”

Over 130 nominees and their partners attended the awards evening, held last night at the National Science and Media Museum in Bradford.

The winners of the seven coveted Amazing Awards were each directly nominated by their own colleagues, and selected from a shortlist of the company’s finest teams and individuals.

Alex Hornby said: “At the heart of our company, we believe in three things – employing people who are happy to work with us, serving people who are proud to be our customers, and creating a business which is innovative and successful.

“Our core values, passion, partnership, performance and commitment shine through in every one of our Amazing Awards winners. We’re proud to celebrate everything that’s good about the people who deliver the highest standard of service for our customers, every day.”

Senior representatives from North Yorkshire County Council and the West Yorkshire Combined Authority (Metro) joined several of Transdev’s suppliers at the Amazing Awards event.


PICTURE SHOWS: ZAP’S THE WAY TO WIN IT … York-based Cityzap express bus driver Dale French with his ‘Driver of the Year’ award, presented by bus operator Transdev as part of its Amazing Awards evening at the National Science and Media Museum in Bradford